Housing Options Officer

About this role

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.The Housing and Homelessness Service is a very busy environment  and faces several challenges to meet the housing needs of citizens of Coventry. The team have grown significantly during the last 12 months and this reflects the fact that Housing & Homelessness are now a key council priority. The team are responsible for the delivery of the following service functions: Provision of the statutory homeless service Provision of temporary accommodation Management of the housing register Co-ordination of support to citizens rough sleeping Commissioning of homeless services, and Responsibility for housing strategy The Council has a strategic vision that is clearly set out in both the Housing & Homelessness and the Rough Sleeping Strategies which were both approved in 2019. By becoming part of an expanding team who are focused on preventing households from becoming homeless as well as providing tailored support and interventions when someone does become homeless this is a fantastic opportunity to make a real difference to some of the most vulnerable people in our city. This is a unique role within the Housing & Homelessness service, as it involves co-location with our Rough Sleepers Outreach Team. As a result, the successful candidate will be based with Rough Sleepers Outreach predominantly at Dover Street and work flexibly to deliver assessments, statutory decisions, and support across the city whilst delivering customer-facing service.

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