Support

Help center

Answers about searching for jobs, the AI career tools, your public profile, alerts, billing and your account. Can’t find what you need? Email our support team.

How it works

1
Search
Find roles by title or keyword across any UK region or city.
2
Save & track
Save jobs and move them from Saved to Applied, Interviewing and Offer.
3
Tailor your CV
Run the free checker, or go Premium for live scoring, cover letters and mock interviews.

Getting started

New to JustAJob? Start here.

Searching & applying

Find roles across the UK.

Saving & tracking

Keep your job hunt organised.

CV tools & AI

Check, tailor and store your CV.

Plans & pricing

What's included free, and what may change later.

Account, privacy & data

Your data and settings.

Still need a hand?

We’re happy to help with anything that isn’t covered here. Drop us a line and we’ll get back to you.

support@justajob.net

This help center grows as JustAJob does — last updated July 2026.

Help center

How it works

Search

Save & track

Tailor your CV

Getting started

What is JustAJob?

Do I need an account to use it?

How do I sign in or create an account?

I've forgotten my password, or my sign-in isn't working

Is JustAJob free?

How do I send feedback or report a problem?

Searching & applying

Where do the job listings come from?

How do I search and filter jobs?

Where do the salary figures on jobs come from?

What are Sponsored listings?

Why do some jobs take me to another website?

What's the match score shown on a job?

The board says there are no live roles — what does that mean?

How do I report a suspicious or broken listing?

Saving & tracking

How do I save a job?

What do the application statuses mean?

What's on the dashboard?

CV tools & AI

What's the free CV checker?

Can I upload my CV as a file?

How many CVs can I store?

What can the AI tools do?

How does the AI mock interview work?

What does the LinkedIn optimiser do?

Is there a limit on AI usage?

How accurate is the AI? Is my CV used to train it?

Plans & pricing

Is JustAJob really completely free?

Will there be a paid plan later?

Account, privacy & data

How do I export my data?

How do I delete my account?

Is my data sold or shared?

A note on sensitive information in your CV

Can I switch to dark mode?

Still need a hand?