Workforce Business Partner (North West)

About this role

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. Job Title: Workforce Business Partner (North West) Reports to: Team Lead, Workforce Partner Job Purpose The Workforce Business Partner (WBP) serves as a strategic partner to business leaders, driving the alignment of people strategy with business priorities. This role exists to ensure that every people-related initiative — from performance enablement and workforce planning to leadership effectiveness — is executed with precision, empathy, and measurable impact. Beyond traditional HR delivery, the WBP acts as a trusted advisor, shaping organizational health and fostering a culture of accountability, engagement, and inclusion. The role bridges the gap between business needs and people solutions, ensuring that talent is positioned as a key enabler of growth and innovation. Key Responsibilities • Partner with business leaders to translate organizational goals into actionable people plans that drive capability, performance, and retention. • Lead workforce planning and organizational design discussions to ensure the right structure, roles, and talent are in place to meet current and future needs. • Coach and influence leaders on talent strategy, performance management, and Independent Contractor engagement to strengthen leadership effectiveness and team culture. • Act as a trusted advisor on IC relations matters, ensuring fair, consistent, and business-aligned resolutions in collaboration with the Workforce Relations COE. • Analyze people data and insights to identify trends, risks, and opportunities, presenting data-driven recommendations to business leaders. • Champion change management and communication strategies that support transformation, adoption, and continuous improvement within business units. • Ensure compliance with internal policies and local labor laws while promoting a positive, high-performance culture. Qualifications • 2–4 years of progressive HR experience, including at least 2 years in a Business Partnership or advisory capacity. • Demonstrated experience working in fast-paced, matrixed, or multinational environments. • Strong understanding of core HR functions — performance management, people relations, organizational design, and workforce planning. • Proven ability to use HR data and analytics to inform decision-making. Preferred Qualifications • Experience supporting technical or commercial business units in a fintech, banking, or tech environment. • Demonstrated success influencing senior stakeholders and leading complex change initiatives. About You • You’re a strategic thinker who sees the big picture but executes with precision. • You build trust quickly and communicate with empathy, clarity, and confidence. • You thrive in ambiguity and can balance multiple stakeholders with ease. • You’re data-driven — you make decisions grounded in insight, not intuition. • You’re committed to continuous improvement, always seeking better ways to drive business impact through people. What Success Looks Like • You have established yourself as a trusted advisor to senior business leaders, influencing key people and organizational decisions. • Business units under your support demonstrate improved engagement, retention, and performance outcomes. • You’ve delivered a measurable improvement in workforce planning accuracy and performance management effectiveness. • Leaders actively seek your input on strategic and people-related matters, not just HR processes. • You’ve successfully embedded at least one COE-led initiative (e.g., new policy, performance framework, or workforce process) within your business unit with strong adoption and feedback. Why join us • Competitive compensation, comprehensive benefits, and impactful career growth opportunities. • Fully remote/flexible work culture backed by continuous support for your learning and professional development.