Proposal Manager

About this role

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role We're looking for a Proposal Manager to act as an extension of our Sales team, supporting our highest-value Strategic and Enterprise opportunities. This role sits at the heart of deal execution, owning the end-to-end proposal, RFP, and RFI process while partnering closely with Account Executives and cross-functional teams. You'll engage confidently in both business-level and technical conversations across multiple levels of customer organisations, delivering clear, compelling, and accurate customer-facing documentation. This is an ideal role for someone who thrives in fast-paced environments and wants to grow their career within a scaling software company. What You'll Do Proposal & RFP/RFI Ownership • Partner closely with Strategic and Enterprise Account Executives to deliver high-quality proposals, RFPs, RFIs, and supporting sales documentation. • Own and coordinate the full end-to-end RFP and RFI process, gathering inputs from cross-functional stakeholders and ensuring timely, accurate, and compelling submissions. • Handle security questionnaires and due diligence requests from enterprise and top-tier customers, coordinating specialist input from Infosec and Legal where needed. • Manage vendor registration and procurement portal submissions (e.g. Ariba, Coupa, Jaggaer) as required by customer procurement processes. Cross-Functional Collaboration • Build strong working relationships with Finance, Legal, RevOps, Infosec, Services, and Sales to support deal execution. • Liaise with suppliers and third-party partners as needed to support commercial and RFP/RFI requirements. • Attend internal sales meetings and stay up to date on changes to product, pricing, and internal processes. Process Improvement & Scale • Use Salesforce, Slack and other internal systems to create and manage cases, proposals, and RFP/RFI documentation. • Identify, propose, and contribute to process improvement initiatives, particularly across RFP/RFI workflows and knowledge management. • Adapt as the Sales Operations function evolves, embracing tools and technology to drive efficiency and scalability. What We're Looking For Required • 2+ years of relevant experience in a sales, sales operations, or commercial role. • Experience working in B2B and understanding end-to-end sales cycles. • Technical aptitude and hands-on experience with Salesforce. • Excellent written and verbal communication skills. • Strong organisational skills with exceptional attention to detail. • Ability to manage multiple priorities in a fast-paced, deadline-driven environment. • Experience managing large or complex projects. • A proactive, self-starter mindset with a strong sense of ownership and accountability. • Ability to build effective relationships with customers and internal stakeholders. Nice to Have • German language proficiency. • Experience with, or exposure to, Information Security (e.g. handling security questionnaires, compliance frameworks). • Knowledge of project coordination or formal project management practices. • Experience supporting enterprise or strategic sales motions. Location Open to candidates based in EMEA or the US. • PTO & Holiday Entitlement Policy • Work from Abroad • Team Meet ups & Company Socials • Work From Home Budget • Referral Scheme