Instructional Designer

About this role

What we're all about. Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. The Quantexa Academy helps our customers, partners and colleagues become self-sufficient with the Quantexa Platform. We do that through online learning, instructor-led sessions and bespoke digital resources that let every user harness the power of our award-winning Decision Intelligence Platform. As we continue to grow, we're looking for an Instructional Designer to join our Design & Publish Team within Education Services. You'll turn complex technical topics – data, analytics, software and FinTech – into clear, engaging and accessible learning experiences, taking projects from first conversation with a subject matter expert through to a polished, published solution. This is a role for an independent problem solver. You'll own your design projects end to end, decide how best to approach each one, and organize your own time across several priorities at once, spotting risks early and keeping stakeholders informed without needing to be chased. You'll work alongside Product, R&D and Delivery experts, and have the room to bring your own ideas on tools, approaches and how we use AI to design better learning. If you love making hard things easy to learn, and do your best work with autonomy and trust, we'd like to hear from you. This is a hybrid role, with the expectation of attending the company office in central London 2-3 days a week. What you'll be doing • Design and update technical learning solutions for customers, partners and employees, covering storyboards, articles, documentation, presentations, and eLearning. • Apply best practice in learning design methodologies, accessibility, and user experience, so every learner has a great experience. • Build assessments and use learner feedback and data to shape your design decisions. • Use AI-assisted tools to speed up research, authoring and quality checks, with human review to keep content accurate and aligned to learning objectives. • Work with subject matter experts, and with Product, Delivery and R&D teams, to understand the Platform and turn that knowledge into effective training. • Take ownership of your programs, keeping them current and aligned as the Platform evolves. • Research technical documentation, demos, recordings, and learner feedback to make sure our content is accurate and high quality. • Plan and track your own content projects, flagging risks and blockers early and keeping stakeholders in the loop. • Use tools such as Confluence, Jira, SharePoint and Asana to manage tasks, document your work and collaborate across teams. • Identify, propose and lead the introduction of new tools, processes or AI approaches that improve our learning design and the learner experience. • Support teammates through feedback and knowledge sharing, and take the lead on projects where it's useful. What you'll bring. Essential • Experience designing technical or complex training content – for example in FinTech, analytics, data science, data engineering or software development. • Solid knowledge of designing, delivering, and evaluating training programs grounded in adult learning principles and instructional design theories. • Good understanding of at least one programming language (Java, Scala, Python or any other OOP) • Strong written communication skills, with the ability to explain complex information clearly and concisely. • Confident use of Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, SharePoint) • Experience, or real curiosity, in using GenAI for content creation, automation and productivity. • Strong organizational skills, with the ability to manage multiple priorities and adapt to changing needs. • A collaborative, proactive and solution-focused approach, and the ability to build positive relationships with colleagues and stakeholders. Desirable • Experience with an LMS and using learner data or feedback to improve content. • Experience coordinating projects that involve several stakeholders. • Experience mentoring or sharing knowledge with colleagues, or an interest in doing so. • Familiarity with Confluence, Jira or Asana. Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We offer: • Competitive salary & Company bonus • 25 days annual leave (with the option of buying up to 5 days, and rolling over up to 10), plus national holidays + your birthday off! • Pension scheme with a company contribution of 6% (when you contribute 3%) • Private Healthcare, including dental & optic cover • Life Insurance and Income Protection • Regularly bench-marked salary rates • Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave • Well-being days • Volunteer Day off • Work from Home Equipment • Commuter, Tech and cycle to work schemes • Free Subscription to a meditation, relaxation and sleep app • Continuous Training and Development • Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy • Team Social Budget & Company-wide Socials   Our mission. We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future. It’s all about you. We want you to feel welcome, valued, and respected - because it’s your individuality and passion that make you Q . We see that, and we celebrate it. That’s why we’re proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs. Our recruitment process is designed to be inclusive and accessible. If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know - we’re happy to assist. No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities—whoever you are—if you're a passionate, curious, and caring human eager to push the boundaries of what’s possible, we want to hear from you.