Head of Regional Accounts – Paris Outer

About this role

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Head Regional Accounts – Paris Outer to join our Paris team. This is a hybrid role. In this role, you’ll help us define and execute our regional commercial strategy across Paris Outer, leading a high-performing account management team to accelerate partner growth and cement our market leadership. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing Paris is one of our most strategic and complex markets globally, with unmatched density, brand concentration, and competitive intensity. As we move towards our 2026 ambition, we are evolving our commercial organisation to match the scale and sophistication required to win in Paris. This includes increased seniority, clearer regional ownership, and stronger execution across Inner and Outer Paris. The Regional Manager – Paris Outer role is a key commercial position, designed to combine strategic partner leadership, regional ownership, and organisation building. The Role As a Regional Manager you'll lead a team of City Manager Lead, Senior Account Manager and Account Manager and you will report to the Regional Director of Paris, part of the Commercial team. You are accountable for the growth and performance of strategic brand portfolios across one of Paris’ most critical zones. You will act as the senior commercial owner for your territory, ensuring alignment between Paris-wide strategy and local execution. Beyond partner management, this role plays a central part in aligning the organisation to business challenges and ambitions. You will design, lead, and continuously evolve the account management setup to ensure the right level of seniority, coverage, and execution quality across the territory. This is a senior leadership role with direct impact on revenue, partner satisfaction, and team development. Key Responsibilities 1. Regional & Portfolio Ownership • Own one of the most strategic region of France, defining and executing the strategy to win • Translate Paris-wide and national priorities into clear, actionable regional strategies • Improve Client Value Proposition (CVP) across the territory in collaboration with other commercial departments 2. Lead Commercial Strategy & Execution Excellence • Own the end-to-end growth of brand portfolios within your Paris Outer regions • Ensure 5★ account management standards across the team, with clear portfolio sizing • Build and maintain relationships with senior and C-level stakeholders • Lead contract negotiations, renewals, and upsell strategies • Create and execute joint business plans addressing partner growth, profitability, and operational performance • Act as a trusted advisor, providing insights on Deliveroo capabilities, competitors, and market trends • Responsible for a commercial initiative for Paris : engage team, drive performance and proactively adjust structure, focus, or processes 3. Talent Development & Succession • Lead and develop a team of up to 15 AMs / SAMs, either directly or through mid-management • Coach and mentor high-potential talent, building a strong internal succession pipeline 4. Cross-Functional Leadership • Partner closely with Operations, Marketing, Product, Strategy, and Finance • Represent your portfolio and organisation in Paris and France leadership forums • Influence roadmap and prioritisation through structured partner and market feedback What We’re Looking For: • 10+ years in commercial, client partnership, or account management roles • Proven experience managing complex, strategic brand portfolios • Demonstrated success leading multi-layered teams in fast-paced environments • Experience in F&B, Hospitality, Retail, FMCG, or Marketplace businesses preferred • Strong commercial and financial acumen (P&L understanding) • Excellent negotiation and stakeholder management skills • Ability to design and scale organisations and coverage models Data-driven, structured, and execution-focused • Senior, credible, and resilient leader • High ownership mindset with a bias for action • Comfortable navigating ambiguity and driving change • Passionate about people development and raising standards • Fluent French and English communication skills Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: • 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. • 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. • 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. • 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!