Marketing Manager, Merchant Marketing IT

About this role

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. At Deliveroo, Marketing plays a key role in driving growth and shaping how customers experience our brand. We work across local and global teams, combining strategic thinking, creativity and a strong understanding of e-commerce to solve business challenges and deliver best-in-class marketing campaigns. If you’re entrepreneurial, hands-on and passionate about building brands and driving growth in a fast-paced environment, this is the team for you. We’re looking for a Marketing Manager to join our Milan team. This is a hybrid role. In this role, you’ll help us build, scale, and optimize co-marketing strategies with our key restaurant and grocery partners, driving mutual growth and maximizing brand visibility across Italy. What You’ll Be Doing You’ll be joining the Partner Marketing team. This team bridges the gap between our commercial business partners and our marketing engine, creating high-visibility marketing collaborations that delight customers and accelerate marketplace performance through partners growth. Here’s what your day-to-day might look like: • Lead end-to-end co-marketing strategies: Develop and execute joint marketing strategies with top tier restaurant partners to drive customer acquisition, order growth and partner performance, ensuring partner marketing plans and campaigns calendar are fully integrated with Deliveroo’s broader marketing strategy and priorities while leveraging local markets dynamics, seasonal opportunities and partner’s priorities. • Manage commercial marketing relationships: Act as the primary marketing point of contact for key account stakeholders, pitching opportunities and aligning promotional roadmaps. • Optimize partner campaign performance: Monitor real-time performance indicators and campaign metrics, utilizing data-driven insights to continuously iterate marketing tactics and maximize shared ROI. • Monitor and manage relevant marketing budgets , tracking monthly spend and ensuring effective budget allocation in line with campaign plans and business priorities. • Collaborate cross-functionally: Work alongside central creative, local account management, and analytics teams to ensure partner initiatives align perfectly with national brand playbooks. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • 5-6 years of experience in Trade or Partner Marketing departments within fast paced environments across FMCG, e-commerce, tech or retail with a proven track record of developing and managing successful co-marketing campaigns. • Strong understanding of the Italian commercial landscape: Deep familiarity with regional consumer behaviors, retail promotions, and local media channels across major Italian cities. • Proven ability to manage external stakeholders: Exceptional communication, pitching, and relationship-management skills to successfully guide commercial conversations with enterprise partners. • Data-driven mindset with commercial acumen: Comfort interpreting data sets to evaluate campaign effectiveness, optimize attribution, and report performance clearly to partners. • Self-starter with an adaptable and proactive mindset , comfortable navigating constant change, making sound decisions in a fast-paced environment and taking ownership in dynamic situations. • Fluency in both English and Italian: Full professional proficiency in both written and spoken languages to ensure seamless collaboration across local and global team structures. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Compensation National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 2 The salary range for this role is €45,600 – €57,000 gross per year. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!